Very good but sadly one mistake

Last January Lonsdale roofing replaced my old roof and I have to say did a very good job, but only a very small fault has occurred, the gutter in front of my lounge window has a very bad leak on one of the joints , this morning is was running out like a tap , I have contacted Lonsdale roofing several times about this situation, but here we are almost a year on from when they started work and I'm still waiting for the repair

17/12/2022